Our Customer Stories

There is nothing more important to us than you the customer. Our biggest goal is to delight you with the service we provide. We love hearing from you and have several ways you can leave comments about your experience. We use Trust Pilot which is one of the UK’s most reputable review websites and the link to leaving a review with them is at the bottom of this page. If you’re here to see what our customers are saying about us. You can follow this Trust Pilot Link to see the reviews or have a look at some of the below comments.

Excellent Service!
Annalisa Johnson - Renault Kadjar
Exceptional service - transparent and always available to answer all your questions. I will continue to use willow leasing for all future cars. Thank you specifically to Jason.
Lucy Burns - VW Touareg
Excellent service from start to finish!! Will recommend to anyone , thanks again for doing a great job!
Joseph Mackie - Audi A4 Saloon
Great service from start to finish! Would definitely recommend!
Aron Digney - Nissan Qashqai
Everything was very easy from start to finish and Jason was very helpful and had all the answers and advice I needed. Would definitely recommend and use again in the future!
Scott - Nissan Qashqai
Got a great deal on the Touareg. Scott was great to deal with, always very prompt in responding and very helpful. Would certainly reccommend.
Pierre Frizelle - VW Touareg
Our 2nd vehicle from Willow. Very impressed again with the customer service, attention to detail and the value for money. Would 110% recommend to anyone looking to lease a vehicle privately or through a business. Thanks again David and the team!
Mrs Wildsmith - Range Rover Evoque
Friendly, professional and excellent value!
Graham Hart - VW Touareg
Fantastic experience. Got as good a deal as you would find anywhere else and the service was impeccable. Jason Hornsby, in particular, was excellent. I needed the car for a certain date, and although he could not promise anything (especially in these times) he did all he could to make it happen. End result was that the car arrived in time and I couldn't have been happier with the service Willow provided. I would definitely recommend Willow Leasing to anyone on the market for a lease car with a no hastle and efficient service!!!
Jason Allen - Audi A5
I was exceptionally pleased with the service. Scott Marshall went above and beyond to get me the car as quick as possible which was greatly appreciated. Scott replied to emails and calls immediately. Always on hand to help.
Warrick Lang - Volvo XC40
Jason and the team at Willow Leasing were very professional and conscientious. I felt comfortable with how Jason dealt with my enquiry the whole way through the process. Jason has a very friendly and personable approach, which gave me confidence I was getting a good deal. I'm very happy with my brand new nissan quashqai and will definitely be recommending and using Willow Leasing again.
Megan Dack - Nissan Qashqai
I just want to take the time to say how impressed I was with willow leasing especially Jason who was there whenever I needed answering all the questions that I had, nothing was never too much trouble. The car was delivered in such a short amount of time and it’s perfect. Would recommended willow leasing to anyone that asks! We love our new car! Thankyou Jason
Sara + Lee Swallow - Renault Kadjar
I have been incredibly impressed with the entire service provided by Willow, I have felt informed and updated throughout and couldn’t be happier with my new wheels!
Graham Skinner - Nissan Qashqai
Scott, kept in constant touch letting us know what was happening throughout the whole process and answering any questions we had. The transaction was as easy as it could possibly be thanks to Scott. Thoroughly recommend Willow Leasing.
Shaun Emmerson - Nissan Qashqai
Excellent service from Scott, really straightforward. The time it took from enquiry to delivery was very quick. Would definitely recommend and use again.
Emma - Nissan Qashqai
I can’t believe how great and smooth purchasing my car was, Jason took all the stress out off it and was very helpful, will definitely be using them again.
Gregg - Nissan Qashqai
My first experience of leasing a car has been made very easy by Willow Leasing. Jason was always on hand to answer any queries immediately. I will definitely be using them again & recommending to friends & family.
Debbie McHutchinson - Nissan Qashqai
Nissan Qashqai lease - Scott did a great job and guided me through the whole process
Dominic - Nissan Qashqai
Very helpful service keeping me informed and responding quickly to any questions, Scott was able to deal with the dealers and suppliers in trying times and managed to resolve problems that arose very quickly.Delivert was arranged and package is great, many thanks.
Steve - Nissan Qashqai
Scott was very helpful and polite and ultimately sorted us out with a great car to lease. Thank you.
Joanne Seymour - Renault Kadjar
Leased a Nissan Qashqai from Willow leasing. Smooth process from start to finish. Great communication from Jason throughout. Would definitely recommend!
Jon T - Nissan Qashqai
Jase did a great job, sorting out the right deal for me quickly and make sure the delivery went as smooth as possible. There were some issues, but not caused by the Willow Leasing and they did everything they could to make sure it was all sorted. Would definitely recommend and use them again
Matt Lawrance - Volvo XC90
Great service and excellent deal found. Highly recommend
Bob Barnett - VW Tiguan
I found Willow leasing a professional, efficient and engaging company. Jason Housby was at all times communicative and friendly. He's a guy who knows what he's talking about and had answers to all my questions and if he didn't know, he found the answer. I'd recommend them without hesitation and will certainly use them again. Iain Corser
Iain Corser - Volvo V90
This was a really smooth and professional process from the very start, thanks to Scott Marshall for making things easy for us. The car arrived on time and in perfect condition, delighted all round and would highly recommend.Matt
Matt McCormick - Suzuki Vitara