Our Customer Stories

There is nothing more important to us than you the customer. Our biggest goal is to delight you with the service we provide. We love hearing from you and have several ways you can leave comments about your experience. We use Trust Pilot which is one of the UK’s most reputable review websites and the link to leaving a review with them is at the bottom of this page. If you’re here to see what our customers are saying about us. You can follow this Trust Pilot Link to see the reviews or have a look at some of the below comments.

This was a really smooth and professional process from the very start, thanks to Scott Marshall for making things easy for us. The car arrived on time and in perfect condition, delighted all round and would highly recommend.Matt
Matt McCormick - Suzuki Vitara
Outstanding service. I dealt with Scott, and although we were caught in the whirlwind of Covid-19, Scott maintained an unmatched level of service. I have recommended Willow leasing to all my friends and family. They’ll definitely be my first choice in the future. Keep up the great work.
Rav Sandhu - Nissan Leaf
Really pleased I got an excellent price for my nice new car and it was delivered on time as promised. The team at Willow were great and managed to get it all sorted out mid lock down
James Keable - Volvo V90
ViP Service Received my new Volvo S90 his week at long last. Car was due to be delivered the Monday after lockdown started. But delivery was cancelled and only just started this week. The team at Willow Leasing could not have been more helpful in this strange and difficult time. Kept me updated with info and were always available on the phone when needed even through this process. Really came in to there own in securing me a model that I wanted with the right options and important advice around pricing. You can't go wrong with this team.Source: Manual Invitation|
Aaron Gilbraith - Volvo S90
Amazing service! Jason was professional, friendly and a pleasure to deal with! Love the car! Would highly recommend Willow Leasing and will lease with them again in the future.
Jimmy Yeung - VW Arteon
excellent service - thanks Willow We leased a Nissan Leaf from Willow leasing. Scott was very helpful and made the whole process smooth. He even gave us advice on returning our old car to the lease company even though we did not lease it from Willow. we got an excellent price on the car as well. I would definitely use Willow again.
Chetan Kapadia - Nissan Leaf
Would definitely recommend Jason and his team. Their prices were lower than all other competitors. They organised the lease of my new Nissan Leaf simply and smoothly and kept me up to date during the process. I am very happy with my car but will definitely order my next car with them.
Lucky Hulait - Nissan Leaf
First time i have ever leased a car and Jason sorted it all out for me easily. He answered any questions i had and was a great help throughout. Got my car quickly and at a great price. Very happy with the service i received and wouldn't hesitate to recommend or use again in the future.
Fraser Park - Nissan Leaf
Willow Leasing had the best price for our chosen vehicle. Scott always responed quickly, patiently and helpfully to our emails. A happy customer with a shiny new car.
Simon Chapman - Nissan Leaf
I’ve never used a leasing company before and usually buy a car outright or on PCP. Came across Willow Leasing from a comparison site and although the reviews looked good I’d never heard of them before. The service from start to finish was superb. It was only a short lead time of a few weeks for my new Nissan Leaf which I was delighted with. The price they offered couldn’t be beaten anywhere and all throughout I was only a phone call away to my dedicated handler Scott who kept me updated until delivery. Highly recommend this company for a lease deal.
Stephen Clifford - Nissan Leaf
My first time leasing and I had the pleasure of dealing with Scott. He was extremely responsive, answered all my questions and concerns and provided regular updates during the process. Scott is an asset to Willow leasing and I would like to take this opportunity to thank him for his great attitude and brilliant customer service.
Kevin - Nissan Leaf
Leased my leaf with Scott, super service and kept me inormed every step of the way. Thanks very much, would definitely recommend!
Alex Thomson - Nissan Leaf
Will 110% use again A huge thanks to Scott Marshall for his help with my in laws Nissan Qashqai, he was more than helpful from day 1 making sure to go out of his way throughout the whole process. He always kept us up to date with progress. I will use him again for my next personal lease and will make sure to reccomend willow leasing to friends, family and work colleagues. GREAT JOB
Matthew Charters - Nissan Qashqai
Jason at willow leasing was excellent. This is the first time I’ve leased a car and it won’t be the last. Would highly recommend the company to anyone.
Adam M - Volvo V90
First Class Experience The process I experienced with leasing my new Volvo XC90 from Willow Leasing was first class! The lease cost was very competitive and the communication with Scott was excellent. He kept me informed throughout the process, which went very smoothly. I would definitely have no hesitation in using Willow Leasing again.
Crawford Morgan - Volvo XC90
Excellent customer service from Scott, the whole process went very smoothly.Will shop again.
Rob - Nissan Qashqai
Not my first time leasing but it was my first time going through Willow Leasing. My overall experience was great from start to finish. My initial enquiry was picked up quickly and at every step Scott kept me well informed. Documents and calls were received when he said they would be and Scott was careful not to make promises on availability and delivery that he couldn't meet. In the end I managed to get the car and spec I was after at an excellent price. I'll definitely be recommending Scott and the team going forward and they will be my first call when looking for my next lease.
Michael - Nissan Qashqai
Brilliant service and quick response from applying, responding to e mails to delivery. I have recommended to friends who have also taken the plunge and ordered a car. My first lease and so pleased it has gone smoothly. I would like to thank Scott for all of your assistance.
Fiona - Volvo XC60
I have recently used Willow Leasing to purchase my Seat Leon Cupra and would highly recommend using them!Scott helped me through the whole process and was spot on with everything. Whenever I needed to talk to him he was there to answer straight away and was of great help and made the entire experience so much easier!
Ryan - Seat Leon Cupra
Everything was fantastic from start to finish. Scott was amazing he explained everything .The service, and delivery of the car was fantastic and as promised.Would thoroughly recommend willow leasing.
Grant Pearson - BMW 330i
Excellent service, extremely happy with the service provided by Willow leasing. David Jenkins was went over & beyond to help provide the best service meeting our needs & I would definitely recommend him.Thanks again
Masrat - Volvo XC90
Great service and communication. Highly recommended.
Dean Stockton - Volvo V90
Great service - speedy response to emails/phone calls, one point of contact, and pleasant staff. Everything went as planned and Im delighted with my car thanks
Sarah - Nissan Leaf
Very impressed with Scott and everyone at Willow Leasing. First time leasing a car and they made it very straight forward. I'll be going back to them when my lease is up.
Matthew Knight - Nissan Qashqai
Friendly and helpful throughout the whole process
Ross Turner - Volvo XC60