Our Customer Stories

There is nothing more important to us than you the customer. Our biggest goal is to delight you with the service we provide. We love hearing from you and have several ways you can leave comments about your experience. We use Trust Pilot which is one of the UK’s most reputable review websites and the link to leaving a review with them is at the bottom of this page. If you’re here to see what our customers are saying about us. You can follow this Trust Pilot Link to see the reviews or have a look at some of the below comments.

Great service from Scott and all the team at Willow Leasing. Loving my new Land Rover Defender
James - Land Rover Defender
Kelly-Anne Straw gave a really professional service throughout the arrangement of the lease for my new car. I got a cracking deal and was kept up to date on a regular basis throughout the lease process. Would highly recommend Willow Leasing you certainly get a friendly personal service.
Kelvin McIvor - Audi A4 Avant
Excellent!! Marcus and the team were fantastic! Thank you so much
Liana - Volvo XC40
We decided to go full electric and the deal for the Nissan Leaf was just too good to miss. I’m the type of person that asks a lot of questions before making a purchase and can also be quite demanding during the entire process. Willow always responded to my queries in a timely manner and were always available at the end of the phone. Between Marcus and Scott, they did a fantastic job! I will certainly be leasing my next vehicle through Willow! Maybe a Tesla next time ;)
Piamon Vatani - Nissan Leaf
Competitive pricing, excellent service, very prompt attention and great communication throughout. Completely hassle free - what more can you ask for. Five Star plus.
Robert Frampton - Volvo XC40
Willow Leasing provided exemplary service from order to delivery of our new Nissan Leaf. Best price on the web, effortless ordering process, great communication. Thank you Kerry-Anne! Highly recommended 🙂
John Hillier - Nissan Leaf
5 star service from start to finish, everything went to plan and kept well informed throughout
Paul - Volvo XC40
Great quick friendly service. Marcus was able to talk through options with me and help me find the best price without pushing me to pay any more than I needed to.
C Bell - Nissan Qashqai
an excellent service from Willow Leasing, especially Marcus who answered all my daft questions. Always on the end of the phone, making the whole process from initial inquiry to delivery very easy and very happy with the car ! thanks again Marcus
Steve Balmer - Volvo XC40
First time leasing & my experience with Willow leasing & representative Scott was fantastic. Everything went smoothly including delivery & I am so pleased. Kept updated throughout the whole process. Would highly recommend.
Sharon - Nissan Qashqai
Willow leasing, what a pleasure to do business with. Marcus Machin The agent that dealt with us from the quote to the delivery of the new car was absolutely first class. making everything so easy to understand and can’t be thanked enough. Would highly recommend and will definitely be using Willow Leasing again.
Richard Morris - Volvo XC40
Great service - competitive costs and got the car with the spec I wanted in a 8 week time frame.
Mr Beale - Volvo XC40
My car is on order and I really have nothing but great things to say about my experience. Thay have kept me informed every step of the way and the service has been excellent. I will definitely be coming straight back to Willow Leasing for a price before anybody else next time.
Paul Newbigging - VW Touareg
Very helpful service from Kelly Anne from quoting to delivery of my new car. Competitive pricing as well.
Maggie - Nissan Qashqai
Basically called Willow Leasing for a price and colour for the car I wanted. They give me a good price and I could choose the colour I wanted. Checked a couple more lease forms but Willow took priority. They were very pleasant and only too pleased to do business at a sensible price for the car and colour I wanted.
Glynn Wainwright - Nissan Juke
Just taken delivery of my first lease car, Willow were recommended to me by a relation. They made the whole process so easy and got me a cracking deal to boot. Kelly-Anne and the team could not have been more helpful. Thanks guys. Highly recommended
Paul Maddison - Nissan Qashqai
Great service, good communication and speedy delivery. The car was exactly what I wanted and I’m very pleased. David was very helpful with any queries I had throughout the process and I would definitely recommend Willow Leasing to anyone.
Suzi Meads - Seat Leon
Excellent service. David and the team always on hand to answer any questions. Everything from enquiry to delivery handled really efficiently.
Neil Jenkins - Audi A6 Avant
Fantastic service and after service from Scott at Willow leasing.I Requested the cheapest quote he had for a car which he delivered first time.As when comparing with three other leasing companies many indifferent quotes were given.I also required the car ASAP from initial contact to delivery of the new car a total of two weeks.Great job Scott definitely recommend these guys 👍
Nick Rushworth - Audi A4
Fantastic level of service from quotation to delivery of our car. I would highly recommend this company. The staff are very warm, friendly and helpful.
Ann Edwards - Volvo XC60
This is the future! A simple web form, a phone call the next day and a couple of weeks later a new Nissan Leaf appears on my driveway. No haggling, no hassle. Scott really looked after everything and delivered 100%. I cannot recommend Willow highly enough. Oh, and the price was unbeatable - leasing this car is more cost effective than PCP.
David Brown - Nissan Leaf
I would highly recommend willow leasing. Very professional & friendly service.Great deals.
Dawn Choppin - Nissan Qashqai
This is the first time I have used willow leasing
Reginald Knowles - Suzuki Vitara
From the very start to the finish Scott has been superb. He answered all my queries quickly and couldn’t have been more helpful. The car arrived without any issues, I will definitely use Willow leasing again.
Nick Dawe - Volvo V90
A delight to deal with. Jason in particular has been communicative and thorough and ensured the whole process was smooth from end to end. Will definitely refer anybody else thinking about leasing to them.
Mark Ford - Nissan Leaf