Our Customer Stories

There is nothing more important to us than you the customer. Our biggest goal is to delight you with the service we provide. We love hearing from you and have several ways you can leave comments about your experience. We use Trust Pilot which is one of the UK’s most reputable review websites and the link to leaving a review with them is at the bottom of this page. If you’re here to see what our customers are saying about us. You can follow this Trust Pilot Link to see the reviews or have a look at some of the below comments.

Great service, really responsive when I called or asked questions, love the car and was an easy and quick process and to end.
Gil - Volvo XC40
Willow team was able to source my car rapidly and helped through the entire car leasing process.
Julien - Volvo XC90
Mu experience with Willow Leasing has been second to none. I began by enquiring through their instant chat on their website after seeing a deal on their that suited my needs. I was able to speak to Kelly-Anne and she was incredibly helpful, and offered some great advice. She made the whole process very smooth and stress free and I have been in touch with her directly to pass on my thanks to her. I would however like this to be fed back to her management also if this is possible.
Gemma Campbell - Renault Captur
Can't fault this company from initial enquiring to having my car delivered. they've been there all the way answering all questions professionally and quickly. Thank you Scott and all at Willow
Samantha Watts - Honda CR-V
The service from willow leasing was outstanding, never would I have thought the process of getting a new motor would be so easy, the team there are amazing especially Scott who sorted everything for me, and now I have hassle free motoring thank you
Jeffrey Wilson - Nissan Qashqai
Very friendly and helpful staff. Would definitely recommend.
Sam - Nissan Leaf
Just received my car this morning, never leased before when I came across willow leasing Kelly Anne was so helpful and answered all my questions.Every step of the way has been very easy and Kelly Anne has been at the other end of the phone or an email to help.I am really pleased with the service and how easy it was.ThanksBecky
Becky - Nissan Qashqai
Never leased before but felt very confident with the help of Kelly-Anne. Always happy to help. The car was dropped off hassle free and complete with no fuss or stress.
Ryan - Volvo XC40
This is the 3rd time I've leased a vehicle but i hadn't used Willow Leasing before. It's been the easiest process to date, great communication throughout and it's the first time my vehicle arrived on time, very happy, A* service.
David Gresswell - Nissan Leaf
Excellent service
Bina Chauhan - Volvo XC40
This is the first time I’ve leased a car using Willow Leasing. Scott has been very helpful all the way through, answering my (many!) questions and resolving everything promptly.My car has arrived today, as scheduled and I am very pleased! I would recommend Willow Leasing and I would definitely use them again.
Deanna Smith - Nissan Qashqai
Great service from Scott, will definitely use again!
Bethan Jones - Land Rover Discovery
Used Willow to lease a car for the first time, can’t fault the service. Good communications throughout, explained all the details and answered all the questions I had, car was ready when they advised, price very competitive also. Great service from Kelly-Anne, can’t fault the process at all.
Richard - Volvo XC40
Great Service and got a super Deal , Kelly - Anne very helpful , always got back to me with any questions Swiftly. So Happy Motoring with my New Electric Car , Thank you.
Mr Edwards - Hyundai Ioniq
My first time using Willow Lease and they were a pleasure to deal with.My main contact was Kelly Anne who handled my application from various quotes on different vehicles to the final delivery of my new Discovery Sport.The service was smooth in all aspects. Spoke to most if not all of the team throughout the application and all were very professional in the the way they handled my quires etc.Have been leasing vehicles for around 15 years now and will be definitely giving Willow a call when it’s time to renew.Thanks Kelly Anne and the team for a great service throughout. 😁
M.P Jenkins - Land Rover Discovery
This was my first lease deal and it was handled perfectly throughout. I was contacted straight away following a quick conversation online with a quote, conversation was effortless and friendly and Kelly-Anne, my main contact, was in touch throughout to put my mind at ease with any queries.I got an amazing deal and am so thankful, love my new car!
Sarah - Nissan Juke
Excellent service from Scott, kept in touch throughout process. Would highly recommend Willow Leasing and will definitely use again in the future. We love our new Volvo XC40, thank you.
Emily Burgoyne - Volvo XC40
The customer representative managing my process was great. She was extremely helpful and friendly. I really got great service. I got clear and quick answers to my questions. I definitely recommend it to everyone.
Erdal Ulus - Nissan Qashqai
Clear, straightforward patient and helpful. The first time I had used a broker and the entire transaction was done online. No problems at all.
Mark - Volvo XC40
Took delivery of a lovely Volvo xc40 on friday.it was exactly as I requested so I am delighted.Gary the delivery driver was extremely helpful and talked me through the set -up.Thank you Willow Leasing.
Bessie Wright - Volvo XC40
Pleasure working with Scott - thank you very much for your help!
Russell - Volvo XC40
Brilliant communication and support from Kelly Anne from quoting to delivery of my new car Thank you
Neil - Volvo XC40
Really helpful people and obtained a really good price on the lease car. Will use again in 3 years time when the lease is up.
Andy B - Nissan Leaf
Really competitive prices, would thoroughly recommend and they will be my first port of call in three years time when I re-lease. Scott was my broker and I cannot fault his service, a really nice man to deal with and I felt there was total transparency in our conversations and negotiations.
Katie Jacob - Nissan Qashqai
Kelly-Anne was great helped from start to Finnish would definitely recommend Great 👍 experience hassle free delivery and service
Kenneth Straw - Nissan Leaf